What should I do when I get charged twice for only one completed appointment?

Tech Support Yuti

Last Update 4 years ago

If you get charged twice but only complete one appointment with Umedoc, please check if your follow-up visit (future appointment) has been made. The system will charge the payment from your credit/debit card right after the appointment being scheduled. If you do not require the follow-up visit, simply cancel it and the payment will be refunded fully. 

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