What should I do when I get charged twice for only one completed appointment?
By Yuti Shih
Last Update há 4 meses
If you get charged twice but only complete one appointment with Umedoc, please check if your follow-up visit (future appointment) has been made. The system will charge the payment from your credit/debit card right after the appointment being scheduled. If you do not require the follow-up visit, simply cancel it and the payment will be refunded fully.